At Verdant Form LLC, we are committed to providing excellent customer service and support. Below are some frequently asked questions and related terms for your reference.
- How do I place an order?
You can browse our products by visiting our website, selecting your preferred vase or plant, clicking “Add to Cart,” and then following the prompts to complete the checkout process. - What are the payment methods?
We accept a variety of payment methods, such as credit cards, debit cards, and other secure payment platforms. All payments are processed through a third-party payment system to ensure security. - How long does it take to ship?
We typically ship within 2-5 business days after an order is confirmed. The exact delivery time depends on your address and the shipping method you selected. - Can I cancel my order?
You can cancel your order at any time before it is confirmed. However, once an order has been processed and shipped, you cannot cancel it, but you can return it according to our return policy. - What if the product I receive is damaged or defective?
If the product you received is damaged or defective in any way, please contact us within 7 days of receipt and provide proof of purchase. We will arrange a return or exchange. - Can I return the product?
Yes, you can return the product within 30 days of receipt. Please ensure the product is unused and in its original condition. Please refer to our Return Policy for details and requirements.